Terms & Conditions
Terms and Conditions Last Updated: 20/02/2025
Welcome to DECOCHIN STORE These Terms and Conditions outline the rules and regulations for using our website and purchasing our furniture and home products. By accessing or making a purchase from our store, you agree to these terms.
1. General Information
Our store sells furniture and cozy home products, including but not limited to chairs, tables, storage solutions, and decor items.
These terms apply to all visitors, users, and customers of our website.
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.
2. Orders and Payments
All orders are subject to availability and confirmation of payment.
We accept payments via Paypal, Visa cards, mastercards, amex cards, COD.
Prices listed on our website include applicable taxes unless stated otherwise.
We reserve the right to cancel or refuse any order at our discretion.
3. Shipping and Delivery
We ship World Wide
Shipping times may vary depending on location and product availability. Estimated delivery timeframes will be provided at checkout.
Delays due to unforeseen circumstances (such as weather, carrier issues, or supply chain disruptions) are not our responsibility.
Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by the customer.
4. Returns and Refunds
We accept returns within 7 days of delivery if the product is in its original condition.
Customized or personalized items are non-refundable unless defective.
To initiate a return, contact our customer support at [Customer Support Email/Phone].
Refunds will be processed within [Number] days after we receive and inspect the returned item.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. Product Warranty
We offer a 6-month/year warranty on certain furniture items. Warranty details will be mentioned on the product page.
The warranty covers manufacturing defects but does not cover damage due to misuse, normal wear and tear, or accidental damage.
To file a warranty claim, contact us with proof of purchase and photos of the issue.
6. Cancellations and Modifications
Orders can be canceled or modified within 12 hours of placing the order. After this period, we cannot guarantee changes.
If your order has already been processed or shipped, it cannot be canceled.
7. Use of Our Website
You agree not to use our website for any unlawful activities.
We are not responsible for any technical issues, downtime, or errors that may occur on our website.
All content on our website, including images and text, is our intellectual property and may not be copied without permission.
8. Limitation of Liability
We are not responsible for any damages, losses, or injuries resulting from the use of our products.
In no event shall our liability exceed the purchase price of the product.